This was my first time to Dubai, and I was going to be attending a conference in the hotel. What I loved about this hotel was that it was a class act all the way, from start to finish! Before I departed the US, I received confirmation emails of my airport pick-up. When I arrived at the airport, connecting with hotel personnel was seamless. An Audi A8 took me to the hotel where I was immediately assisted for check-in. I asked for a Premier Suite, and I got a beautiful and large corner suite with 2 views and one was with a balcony.
The Suite was very clean and well laid-out. The bathroom was HUGE.
Water pressure was good, views were great, and the food, also very good, as I ate most of my meals in the Club Lounge. If you want huge portions of food, the Club Lounge will not likely suffice, though there are plentiful options.
Staff in the hotel was extremely polite and courteous. Namely, Madina at the Front Desk was lovely to speak with and very helpful. And Ronalyn, hostess at Mazina for breakfast was engaging, professional and speedy!
The hotel is connected to the Dubai Marina Mall, so if you travel with empty luggage, you can easily stock up!
The waterfront promenade is a delightful place to walk, and located right outside the hotel and mall. You also have an abundance of food options nearby and the views are beautiful!
Overall, my expectations were surpassed and I would definitely stay here again if I returned to the Marina area!